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Einhell WarrantyUpdated 10 months ago

Einhell offer a 3-year extended product warranty, a 3-year extended Power X-Change battery warranty and a 10-year extended warranty on PurePOWER Brushless motors.

Register your new Einhell product within 30 days of purchase. After registration the warranty for your Einhell product is extended by an additional year to a total of 3 years. 

The service is only available for the following brands:

  • Einhell Red, Einhell Classic, Einhell Car Classic, Einhell Car Expert, Einhell Home, Einhell Expert, Einhell Expert Plus, Einhell Professional, Einhell Power X-Change.

You will find the brand name on the packaging, in the operating instructions and on the nameplate of your product.

10-Year Einhell PurePOWER Brushless Warranty

Register your new Einhell PurePOWER Brushless product within 30 days of purchase and benefit from the extended warranty on the machine's motor. After registration the warranty for your Einhell product is extended to a total of 10 years.

This warranty covers only defects in the engine that are due to a material or manufacturing defect!

Warranty claims are void in these cases:

  • Improper use, storage, use of unsuitable operating materials.
  • Wear and consequential damage (also to the motor) due to lack of maintenance, care, lubricants.
  • Damage to the unit due to wear and tear that is unusual or normal in use.
  • Damage to the engine caused by non-observance of the installation instructions.
  • In the case of Einhell Classic or Expert products used for commercial, manual or professional purposes (exception: Professional units may be used for this purpose)

For our detailed warranty conditions, please refer to the user manual of your device.

Arranging a product repair

To make a claim under warranty and arrange a faulty product repair under guarantee, please register your products online for exclusive services

Einhell will arrange collection of your machine or if you would prefer you can use their return service both of which are available online. For all valid claims this service is completely free to use and includes any costs relating to collection, redelivery, repair costs and replacement costs.

How do I contact Einhell?

Einhell's opening hours are Monday till Thursday: 9:30am - 5:00pm, Friday: 9:30am - 3:15pm.

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