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Power Tool World

<p>If you&apos;re struggling to log in, you may need to reset your password. You can reset your password on our website by clicking <a href="https://www.powertoolworld.co.uk/customer/account/forgotpassword/">here</a>.</p>

If you're struggling to log in, you may need to reset your password. You can reset your password on our website by clicking here.

How do I reset my password?

Your PTW Account

What payment methods are accepted?

Can I update or cancel my order?

How can I get my invoice?

How do I get a discount code?

I'm having an issue placing my order

Are you able to price match?

When will an item be back in stock?

Orders & Payments

Who will deliver my order?

How can I track my order?

Do you offer free delivery?

Do you ship to Northern Ireland, Scottish Highlands & The Channel Islands?

Do you ship outside of the UK?

Can I get my order delivered to a pick-up shop?

Shipping

I've ordered the wrong product

My item has developed a fault

How long is your return turnaround?

Can I exchange a product?

Returns & Refunds

Makita Warranty

DeWalt Warranty

Milwaukee Warranty

Einhell Warranty

Metabo Warranty

HiKOKI Warranty

Senco Warranty

Other Brand Warranties

Warranty

What battery can I use with my tool?

Product Information

My order hasn't arrived on time

My order has arrived damaged

I've received the wrong item

Order Issue

How do I create a PTW account?

I can't log-in to my account

Do you have a loyalty scheme?

Loyalty Scheme

Our Terms & Conditions

Our Privacy Policy

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Other

How do I reset my password?Updated a year ago