I've ordered the wrong productUpdated 2 months ago

We're sorry that you're looking to return an order back to us. We understand sometimes the wrong product can be ordered at the point of making an order.

We offer full refunds for returned items that have been ordered incorrectly where the item is returned within 14 days of delivery, excluding any postage and packaging costs incurred during shipping and/or collection. 

To qualify for a refund, the goods must be returned in their unopened original packaging, complete, and in a resalable condition. 

The goods must be free from any marks, such as pen, paint or scratches. Branded packaging must also remain unmarked, without pen traces, paint, or "Document Enclosed" pouches. Please notify us of your intention to return the item within 14 days of receiving it, using the return links provided below. The returned goods must be received by us within 30 calendar days from the date of delivery.

Registered Customer? - Click here to arrange your return.

Did you buy as a guest? - Click here to arrange your return.