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Power Tool World

Please note that Trade Club accounts are subject to our updated trade terms. You can review the full Trade Terms &amp; Conditions <a href="https://www.powertoolworld.co.uk/terms-conditions/trade" style=" text-decoration: inherit;">here</a>. Please be advised: No further action is required on your part. Continued use of your account or failure to notify us of any objection will be interpreted as acceptance of these updated Terms &amp; Conditions.

Please note that Trade Club accounts are subject to our updated trade terms. You can review the full Trade Terms & Conditions here. Please be advised: No further action is required on your part. Continued use of your account or failure to notify us o

What are the terms?

Power Tool World Trade Club

How do I create a PTW account?

How do I reset my password?

I can't log-in to my account

Can I change my address?

How To Navigate Your PTW Account

What are the benefits?

How do I earn points?

How do I spend points?

Do you have a loyalty scheme?

How can i see my loyalty points balance

I have a question about my loyalty points

Loyalty Scheme

Can I change my order address?

Can I add to my order?

Can I cancel my order?

I'm having an issue placing my order

Making and Updating Orders

My order hasn't arrived on time

My order has arrived damaged

I've received the wrong item

Order Progress Update

Order Management

Missing Plug for 110v Tool

DeWalt Battery Replacement Information

Testing your DeWalt Battery

When to Replace your DeWalt Battery

Extending the life of your DeWalt Battery Life

DeWalt Battery Common Checks

Common Signs of a battery wearing down

Battery Help and Information

Combi Drill Issues

Driver Issues

Impact Driver Issues

SDS+ Drill Issues

Common Issues across all Models

DeWalt Drill Maintenance

DeWALT Drill FAQ'S

DeWALT Drill Issues

DeWalt

Makita Battery not charging

Reduced runtime on Makita Battery

Makita Battery Overheating

Makita Battery not fitting correctly

Inconsistent tool performance

Makita Battery care and maintenance

Battery help and Information

Makita Combi Drill Issues

Makita Drill Driver Issues

Makita Impact Driver Issues

Makita SDS+ Issues

Makita Drill FAQ's

Makita Drill Issues

Makita

Missing Plug For 110V Tool

Why pick genuine Bosch batteries?

Battery not charging

Reduced Runtime

Battery Overheating

Inconsistent Tool Performance

Battery not Recognised by Charger

Battery Care and Maintenance

Bosch Battery FAQ'S

Bosch Combi Drill Issues

Bosch Drill Driver Issues

Bosch SDS+ Drill Problems

Bosch Drill Maintenance

Bosch Drill FAQ'S

Bosch Drill Issues

Bosch

Missing Plug For 110v Tool

Why Choose Genuine Milwaukee Batteries?

Battery Not Charging

Flashing Error Lights

Milwaukee Battery Maintenance

Milwaukee Battery FAQ's

Milwaukee Combi Drill Issues

Milwaukee Drill Driver Issues

Milwaukee Impact Driver Issues

Milwaukee SDS+ Drill Issues

Common Milwaukee Drill Faults Across All Models

Milwaukee Drill Maintenance tips

Milwaukee Drill FAQ's

Milwaukee Drill Issues

Milwaukee

Why Choose Genuine Metabo Batteries?

Battery Not Recognised by the Charger

Metabo Battery Care & Maintenance Tips

Metabo Battery FAQ'S

Metabo Combi Drill Issues

Metabo Drill Driver Issues

Metabo Impact Driver Issues

Metabo SDS+ Drill Issues

Common Metabo Faults Across All Models

Metabo Drill Maintenance

Metabo Drill FAQ's

Metabo Drill Issues

Metabo

Battery Not Powering the Tool

Einhell Battery Maintenance

Einhell Battery FAQ's

Einhell Combi Drill Issues

Einhell Drill Driver Issues

Einhell Impact Driver Issues

Common Einhell Drill issues Across all Models

Einhell Drill Maintenance

Einhell Drill FAQ's

Einhell SDS+ Issues

Einhell Drill Issues

Einhell

Hikoki Battery Information

Drill Common Faults

Charger Displays a Faulty Indicator

Hikoki Battery Maintenance

When Should You Replace a HiKOKI Battery?

HiKOKI Combi Drill Problems

HiKOKI Drill Driver Issues

HiKOKI Impact Driver Issues

HiKOKI SDS+ Drill Issues

Common HiKOKI Drill Faults Across All Models

HiKOKI Drill Maintenance

HiKOKI Drill FAQ's

Hikoki Drill Issues

Hikoki

Tool Not Firing or Operating Correctly

SENCO Battery Maintenance

Senco Battery FAQ's

When Should You Replace a SENCO Battery?

SENCO Framing Nailer Issues

SENCO Finish & Brad Nailer Issues

SENCO Stapler Issues

Common SENCO Tool Faults Across All Models

SENCO Tool Maintenance

SENCO Tool FAQ's

Senco Nailer Issues

Senco

Why Choose Genuine Paslode Batteries & Fuel Cells?

Common Paslode Battery Issues

Common Paslode Gas Fuel Cell Issues

Paslode Gas Fuel Cell Safety

Common Paslode Tool Faults

Paslode Maintenance

Paslode Battery and Gas FAQ'S

Battery Help and Gas Cannister Information

Paslode Framing Nailer Issues

Paslode Finish Nailer Issues

Paslode Roofing Nailer Issues

Common Paslode Tool Issues Across All Models

Paslode Maintenance Tips

Paslode Nailer FAQ'S

Paslode Nailer Issues

Paslode

Why Choose Genuine Trend Batteries?

Tool Losing Power During Use

Trend Battery Care & Maintenance Tips

Trend Battery FAQ's

Trend Router Issues

Trend Biscuit Jointer Issues

Trend Circular Saw & Track Saw Issues

Trend Multi-Tool Problems

Trend Dust Extractor Problems

Common Trend Tool Faults Across All Models

Trend Tool Maintenance

Trend Tool FAQ'S

Common Faults

Trend Tool Issues

Trend

Help With Faults and Issues

What payment methods are accepted?

How can I get my invoice?

How do I get a discount code?

Are you able to price match?

Billing & Payments

Who will deliver my order?

How can I track my order?

Do you offer free delivery?

Do you ship to Northern Ireland, Scottish Highlands & The Channel Islands?

Do you ship outside of the UK?

Shipping

Can I exchange a product?

Exchanging items with us

I've ordered the wrong product

I have changed my mind about my purchase

How long is your return turnaround?

Returning items to us

Returns

What are the terms?Updated 8 hours ago