Battery help and Information

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Power Tool World

Makita

Help With Faults and Issues

How do I create a PTW account?

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I can't log-in to my account

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How To Navigate Your PTW Account

Do you have a loyalty scheme?

How can i see my loyalty points balance

I have a question about my loyalty points

Loyalty Scheme

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I'm having an issue placing my order

Making and Updating Orders

My order hasn't arrived on time

My order has arrived damaged

I've received the wrong item

Order Progress Update

Order Management

DeWalt Battery Replacement Information

Testing your DeWalt Battery

When to Replace your DeWalt Battery

Extending the life of your DeWalt Battery Life

DeWalt Battery Common Checks

Common Signs of a battery wearing down

Battery Help and Information

DeWalt

Makita Battery not charging

Reduced runtime on Makita Battery

Makita Battery Overheating

Makita Battery not fitting correctly

Inconsistent tool performance

Makita Battery care and maintenance

What payment methods are accepted?

How can I get my invoice?

How do I get a discount code?

Are you able to price match?

Billing & Payments

Who will deliver my order?

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Do you ship to Northern Ireland, Scottish Highlands & The Channel Islands?

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Shipping

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Exchanging items with us

I've ordered the wrong product

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Returning items to us

Returns

Makita Warranty

DeWalt Warranty

Milwaukee Warranty

Einhell Warranty

Metabo Warranty

HiKOKI Warranty

Senco Warranty

Other Brand Warranties

Rotabroach Warranty

Manufacturer Warranty

When will an item be back in stock?

What battery can I use with my tool?

Product Information

Free battery/WEEE recycling

Our Brands Environmental Agency Registry Numbers

WEEE Recycling

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