If you would like to view our Terms & Conditions, you can find this on our website here.

If you would like to view our Terms &amp; Conditions, you can find this on our website <a href="https://www.powertoolworld.co.uk/terms-conditions" rel="noopener noreferrer" target="_blank">here</a>.

Our Terms & Conditions

If you would like to view our Privacy Policy, you can find this on our website here.

If you would like to view our Privacy Policy, you can find this on our website <a href="https://www.powertoolworld.co.uk/privacy-policy" rel="noopener noreferrer" target="_blank">here</a>.

Our Privacy Policy

If you would like to view our Cookies Policy, you can find this on our website here.

If you would like to view our Cookies Policy, you can find this on our website <a href="https://www.powertoolworld.co.uk/cookies-policy" rel="noopener noreferrer" target="_blank">here</a>.

Our Cookies Policy

Speak with a member of our Customer Service Team during our opening hours.

Need some extra help? Drop us an email and we'll get back to you as soon as possible.

Speak with one of our advisers. Our phone lines are open 9am to 4pm.

Gardening

Clearance

Power Tool World

Need something more? You can find our T&Cs and Privacy Policy here.

Other

What payment methods are accepted?

Can I update or cancel my order?

How can I get my invoice?

How do I get a discount code?

I'm having an issue placing my order

Are you able to price match?

When will an item be back in stock?

Orders & Payments

Who will deliver my order?

How can I track my order?

Do you offer free delivery?

Do you ship to Northern Ireland, Scottish Highlands & The Channel Islands?

Do you ship outside of the UK?

Can I get my order delivered to a pick-up shop?

Shipping

I've ordered the wrong product

My item has developed a fault

How long is your return turnaround?

Can I exchange a product?

Returns & Refunds

Makita Warranty

DeWalt Warranty

Milwaukee Warranty

Einhell Warranty

Metabo Warranty

HiKOKI Warranty

Senco Warranty

Other Brand Warranties

Warranty

What battery can I use with my tool?

Product Information

My order hasn't arrived on time

My order has arrived damaged

I've received the wrong item

Order Issue

How do I create a PTW account?

How do I reset my password?

I can't log-in to my account

Your PTW Account

Do you have a loyalty scheme?

Loyalty Scheme