Need to return an order? We've made it easy for you.
We're sorry that you're looking to return an order back to us. If something isn't quite right, we'd be happy to help the best we can. Power Tool World is a trade supplier. As such all transaction are considered for trade use. We will refund the item
We're sorry to hear that your item isn't working as expected. We're keen to get you back up and running as quickly as possible. If your order was delivered less than 30 days ago, please raise a return request with us here. From there you can request
We always work as quickly as possible to ensure a quick turnaround. We expect returns to be processed within 3 working days from them being delivered to us however during our busy periods and sales we do have up to 14 days to process a refund or repl
We don't currently support exchanges at the moment. If you've purchased the wrong product and you're within our return timeframe, we'll provide you with a refund upon receiving your return. You can then purchase the correct product on our website her